My analytics or reports show no data

CIQRA analytics is first-party and consent-aware — it measures your own storefront rather than relying on third-party trackers, and it only records what shoppers have consented to. Empty reports usually come down to consent, the date range you’re viewing, or simply a store that’s too new to have data yet.

Things to check

• Has consent been granted? Analytics is consent-aware, so events accrue only when shoppers grant consent. If little consent has been given, there’s little to report. See Consent and product feeds for how consent works.
• Does your date range cover the activity? A report showing nothing may simply be pointed at a date range with no events. Widen the range to a period you know had traffic — see Understand your analytics.
• Is the store brand new? New stores need time to accumulate events. Until real shoppers visit and interact, reports will look sparse or empty — this is expected early on.

Tip

To confirm tracking is working at all, check real-time analytics while you browse your own storefront with consent granted — if activity shows up there, your data pipeline is fine and the empty report is a date-range or volume question.